Welcome to Vodacom Prepaid Service, to recharge your account using a recharge voucher, use any of the three steps below:-
Step 1. Dial 100 from your Cellphone, press 1 and enter the recharge voucher pin or
Step 2. Enter *100*01* recharge voucher PIN number# dial; or
Step 3. SMS the recharge voucher PIN number to 100.
Please note:If do 7 recharge attempts and you are unsuccessful, your recharge will be suspended, you then need to call 082 111 to lift the suspension.
Recharge vouchers have a 38 month expiry period from date of manufacture. The expiry date is printed on the voucher.
How to Swap your Prepaid Sim using a Vodacom Prepaid Starter Pack and keep the same cellphone number:-
– Buy a new Vodacom Starter Pack and insert the SIM card into your cellphone.
– Dial 100 (a free call)
– Select option 2 and a Customer Care consultant will help you to get you back in touch
– An SMS will be sent to your cellphone to confirm that your SIM swap was successful.
The only cost to keep your number is a new Vodacom Prepaid Starter Pack!
For more information
• Call Vodacom customer care on 111, FREE from a Vodacom cellphone, or
• Dial 082 111 from any other phone.